Healthcare Policies and Standards

Intel Corporation developed a next-generation healthcare model aligned with the Institute for Healthcare Improvement (IHI) Triple Aim Initiative1. The company engaged with Presbyterian Healthcare Services (PHS) to implement the program, branded as Connected Care, for employees and dependents of Intel’s Rio Rancho, New Mexico, facility2. The two organizations established a custom integrated delivery system based on a patient-centered medical home (PCMH) approach to care and a value-based, shared-risk payment model—essentially an employersponsored and facilitated accountable care organization (ACO) for Intel members. Intel also modified its benefit design package to focus on shared decision making between patients and providers.